IT Paid Training Opportunity

MicroTrain, through the Chicago Cook Workforce Partnership, has been awarded a National Emergency Grant (NEG) grant to administer a program to help get unemployed residents of Cook County back to work. They are actively seeking applicants for the fourth round of this program!

The program combines certification training and a paid internship to assist individuals who are close to exhausting unemployment benefits with obtaining industry relevant IT training, certifications and work experience. The program consists of an 8 week training period, followed by 11 weeks of paid work experience where clients work at a direct hire company in an IT helpdesk position.

Contact this organization if you think you might qualify and want a chance to get back to work in the Information Technology field.


You must be about to, or have exhausted your unemployment benefits within the past three months. You need to either live in, or your last job must have been located in Cook County. Ideally candidates should possess a minimum of between 1-3 years of IT experience in a support capacity (helpdesk 1, tech support, desktop support…).


Between 1-3 years of helpdesk or entry level IT support (tech support, desktop support), OR customer support/troubleshooting in a fast paced environment supporting end users using technology
Experience supporting users in a Windows environment
Associate’s degree in technology (or related field), OR a combination of previous formal IT training/certifications
Candidates should have a 12th grade reading and math ability
Must be able to lift 20+lbs frequently, bend, stand and crouch (lifting and hooking up computers)
Must be open to working 2nd shift if necessary

Break/fix abilities
Microsoft OS Experience, able to configure desktop and familiar with mal-ware
Ghosting /PC Imaging
Remote Support Tools (SCCM or any other like this)
Networking Protocols: TCP/IP, DNS
Mac OS Experience
Worked within a ticketing system
Mobile Support (iPhone, Android)

Contact: Contact Dawn Mondo at dmondo@microtrain.netor call 708-323-4191

Deadline to apply:Extended…but closing soon, so call today!

Make Sure Your Resume is on


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